Hi Richard,
Thank you for taking your time in reporting this to us. We'll look into this & help you.
Please let us know the operating system & version of AVG that is installed on your computer (Open AVG - Menu - About).
For better clarity, share us the screenshot of the scan window that says the file is safe.
Meanwhile, please clarify whether you've tried the Do Not Disturb mode in AVG program.
I'm experiencing a bug with AVG's cyber capture where it will break applications that use openAL.
Steps to reproduce:
- Open an unknown exe that used openAL such that cybercapture will capture it
- Experience cyber capture
- Game crashes as it cannot access openAL (I guess this is fine-ish, AVG is suspicious of it and the game doesn't like not being able to access its stuff)
- Cyber capture finishes its work and declares the exe safe
- Attempt to relaunch the application
Expected results
Application launches normally
Actual results:
Application still crashes until the computer is fully restarted.
Something about cybercapture seems to break the openAL context until the computer is restarted.
Further detail:
The application in question is written using the jmonkeyengine in java and produces the following error when this happens:
java.lang.IllegalStateException: There is no OpenAL context current in the current thread or process.
at org.lwjgl.openal.AL.createCapabilities(AL.java:159)
at com.jme3.audio.lwjgl.LwjglALC.createALC(LwjglALC.java:60)
at com.jme3.audio.openal.ALAudioRenderer.initOpenAL(ALAudioRenderer.java:95)
at com.jme3.audio.openal.ALAudioRenderer.initialize(ALAudioRenderer.java:226)
at com.jme3.app.LegacyApplication.initAudio(LegacyApplication.java:292)
at com.jme3.app.LegacyApplication.initialize(LegacyApplication.java:642)
at com.jme3.app.SimpleApplication.initialize(SimpleApplication.java:198)
at com.jme3.system.lwjgl.LwjglWindow.initInThread(LwjglWindow.java:520)
at com.jme3.system.lwjgl.LwjglWindow.run(LwjglWindow.java:619)
at com.jme3.system.lwjgl.LwjglWindow.create(LwjglWindow.java:473)
at com.jme3.app.LegacyApplication.start(LegacyApplication.java:491)
at com.jme3.app.LegacyApplication.start(LegacyApplication.java:443)
at com.jme3.app.SimpleApplication.start(SimpleApplication.java:126)
at omw.mygame.Main.main(Main.java:331)
Previously with the same exe cybercapture would still crash it while cybercapture was active, but the crashing it until restart is new
Hi Richard,
Thank you for taking your time in reporting this to us. We'll look into this & help you.
Please let us know the operating system & version of AVG that is installed on your computer (Open AVG - Menu - About).
For better clarity, share us the screenshot of the scan window that says the file is safe.
Meanwhile, please clarify whether you've tried the Do Not Disturb mode in AVG program.