AVG dashboard does not load/open

Hello Benjamin,
I apologize for any inconvenience caused. Please share a screenshot of the error message to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

Just purchased Password Protection. Then tried to open AVG, but received a message "This is embarrassing..." Dashboard does not load/open. Therefore can't run a scan or do anything else. OS: Windows 10. Hardware: HP Pavilion laptop (about 2 years old). Everything has been fine up to this point. Any thoughts?

Hello Benjamin,
I apologize for any inconvenience caused. Please share a screenshot of the error message to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

Thank you for the screenshot.
Do you have any icon named as "AVG Internet Security" on the desktop screen?



User-added image