Periodically when starting the AVG dashboard after startup, I get an "well! this is embarassing" notice. The clear implication is that AVG is NOT running. Usually a re-start clears this, but today, it repeated 3 times in succession, even after a warm re-boot. An attempt to do a chat about it to the support line basically timed out waiting for the chat panel to load. So I closed, the whole PC down, and did something else for an hour.
On re-start, after the normal opening frenzy (windows running desktop displayed and the start menu apparently finished (normally, this is as empty as I can make it), at the point where I normally use the dashboard to check updates to the AV files and software, instead I checked the task manager service page, and it indicated two AVG services for anti-virus and firewall were running. After using an application for about 10 minutes, I tried opening the AVG dashboard again, and bingo, it opened with no notices at all.
This embarassing notice on dashboard start seems to be timing dependent, linked to various startup activities going on even after it looks like windows is up and running. BUT does anyone know exactly why that's so? and is there a configuration tweak to ensure it doesn't happen?
PC is running Win7
Hello, David.
I apologize for any inconvenience this may have caused. This could be an issue with corrupted user interface. Though the UI does not load, the services will run in background to protect your PC. Please consider reinstalling AVG completely once to ensure the issue will not recur.
Click on this link http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG for steps to follow to uninstall AVG.
Then click on the link below for instructions on how to download and install AVG Internet Security:
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security
Hello, David.
I apologize for any inconvenience this may have caused. This could be an issue with corrupted user interface. Though the UI does not load, the services will run in background to protect your PC. Please consider reinstalling AVG completely once to ensure the issue will not recur.
Click on this link http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG for steps to follow to uninstall AVG.
Then click on the link below for instructions on how to download and install AVG Internet Security:
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security