what can be done when the avg data safe will not load or open the password entry field???
Hi Paul,
Thank you for reaching out to us with your concern.
I suggest you to take a Backup of the AVG Data Safe by copying the folder to your desktop and then reboot your computer.
If issue persists, please follow the steps provided in this article : http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Note : Please run the AVG Clear first and then the AVG Remover
Once uninstalled, please reinstall the AVG Anti Virus again from https://www.avg.com/en-us/download and check if that fixes the issue.