Hello, Robin.
We'd like to inform you that AVG Data safe has been discontinued since 18.4 version of AVG Internet Security. Click on Privacy tile, then click on 'Review your files' under 'Sensitive Data Shield'. If that is not an option or you are experiencing issues with accessing the files in your safe, I have sent you an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.
I am unable to access any of my files or open the AVG data safe. It does not show up on my AVG Privacy tab at all. How do I get the data out of these locked areas?
Hello, Robin.
We'd like to inform you that AVG Data safe has been discontinued since 18.4 version of AVG Internet Security. Click on Privacy tile, then click on 'Review your files' under 'Sensitive Data Shield'. If that is not an option or you are experiencing issues with accessing the files in your safe, I have sent you an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.