I have used AVG Cleaner on my Android phone to clean up my storage however after following the recommended steps I was devastated to find it had deleted all of my photos out of my albums with no way to get them back from the recycling bin. These photos were so precious to me and I know I should have backed them up but I didn't know much about the cloud or google photos and had not turned the back up on. Is there any way of getting these photos and videos back, please?
Hello Anthony,
You've reached the AVG community support forum.
We regret the inconvenience caused to you. We've a specialized mobile team, who'll help you with this issue. We've created a new case on your behalf and escalated it to them, they'll check and get back to you via email at the earliest. Please make a note of this new case number -21247923
Meanwhile your patience and cooperation is very much appreciated.
Thank you for understanding.
Hello Anthony,
You've reached the AVG community support forum.
We regret the inconvenience caused to you. We've a specialized mobile team, who'll help you with this issue. We've created a new case on your behalf and escalated it to them, they'll check and get back to you via email at the earliest. Please make a note of this new case number -21247923
Meanwhile your patience and cooperation is very much appreciated.
Thank you for understanding.