AVG deleting Bookmark toolbar items

AVG Performance
5

Hello Paul,

We're sorry for any inconvenience caused.
Initially, we'd like to inform you that no AVG program will delete the saved bookmarks in your web browser(s).
Could you let us know how you narrowed it down that AVG is causing this issue?
Awaiting your response.

1

Hi
Recently my AVG has started to delete the bookmarks that I have put in my bookmarks toolbar.  Means that I cannot use the "Browsing and Download History" facility.  How do i reslove this please?
Paul

2

We'd like to further investigate on this, Paul.
In this regard, we'd suggest you to take advantage of our additional support by following the steps in the email that has been sent to you.
Thank you for your understanding in advance!

4

Hi Midhun
When I go into Tune Up, then Maintenance and check Browsing & Download History along with the other headings and then Fix & Clean, my Bookmarks in my Windows 10 Bookmark Toolbar lose their symbol that is replaced with a Globe.

When I click on the Globes other than the Duck Duck Go one I cannot
bring up my saved bookmark site e.g., Google Solitaire.

If I do not check Browsing & Download History but check all the other boxes in Maintenance my Bookmarks stay active in my Bookmarks.
Paul

3

Hello Paul,

We're sorry for any inconvenience caused.
Initially, we'd like to inform you that no AVG program will delete the saved bookmarks in your web browser(s).
Could you let us know how you narrowed it down that AVG is causing this issue?
Awaiting your response.