AVG delivers false/positive for Photosticher and Resize installs

AVG Protection
3

Hi Chad,

We're glad to look into this & help you.
Please let us know the version of AVG installed on your computer (Open AVG - Menu - About). 
If you suspect that it is a false positive, please submit a request by visiting this link. 
Meanwhile, please ensure that the AVG program has the latest patches applied to it.
Open AVG program - click on refresh icon beside virus definitions, at bottom right corner - Restart computer after successful update & check.

1

Both of these paid programs are being blocked by AVG on Windows 10 Dell 3040 Optiplex.
Note- they install just find on a Windows 10 laptop running the same version of Windows as my Dell machine.  
PhotoStitcher Support claims this is a false/positive and shows this link as proof:
https://www.virustotal.com/gui/file/53751c7bc3c22cdbf4b45c718c4e7bbd8f8e5e69a7932fdce06ff9539ce7b5c9/detection

They also sent proof for Resizer, made by the same company:
https://www.virustotal.com/gui/file/65eeb5c802cc09c56b31a7e37090a76482eca8dca57486b209b6bfa1733b2622

Can I set AVG to ignore these programs or do I de-install AVG, load the programs then reinstall AVG?

Thanks,

Chad

2

Hi Chad,

We're glad to look into this & help you.
Please let us know the version of AVG installed on your computer (Open AVG - Menu - About). 
If you suspect that it is a false positive, please submit a request by visiting this link. 
Meanwhile, please ensure that the AVG program has the latest patches applied to it.
Open AVG program - click on refresh icon beside virus definitions, at bottom right corner - Restart computer after successful update & check.