Hello Ashley.
We apologize for the delay in response. Could you please let us know the status of your issue now? Is the scan completed and are you able to remove the threats? Thank you.
Hello Ashley,
We apologize for the inconvenience caused to you.
I request you to let me know the AVG program installed on your computer also please ensure that you have installed the latest version of AVG program.
Thank you.
I began using AVG and during the first 10% of my scan 2 threats were found. It allowed me to quarantine them and the scan continued. It is 58% done now, has found 16 threats, and does not supply an option to quarantine them. When I click on details it just tells me the same information and only adds how many files they have scaned so far and the file name of the current one being scanned. It does not tell me what the threats are, where they are, or how ot deal with them.
Hello Ashley.
We apologize for the delay in response. Could you please let us know the status of your issue now? Is the scan completed and are you able to remove the threats? Thank you.
Hello, thank you for replying. I downloaded the latest version of AGV Antivirus for Mac today, this is the first scan I have done. It is still at 58% and has found 25 threats now, and still allows no action to be taken.