Same problem here...
Hello Neale,
I regret for the inconvenience caused. Please let us know the version of AVG Internet Security that is installed in your PC. To know the version, please go to control panel of your PC and check the version of AVG Internet Security from the list of installed programs.
If possible, please help us by providing the screenshot of AVG threat detection pop up to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.
今年5月のRansomware Pandemicの時に感染し、以来私も同じ現象を確認しています。
このvirusはwindows起動直後に動作し(おそらくrootcuit付近に存在している)、
一定時間おきにre-activationするタイプの挙動を確認しています。
AVGではwindows起動直後の挙動についてはブロックし削除できているのですが、
re-activationした際の挙動についてはrootcuitにファイル(もしくはディレクトリ)がgenerateされるため
削除できず、根本的解決には至っておりません。
AVG Technologies様、どうか根本的解決の方法をご教示願えますでしょうか。
よろしくお願い致します。
What is the cause/and solution for the AVG Detection of IDP.HELU.RSH6 threat that I get at least five times a day. When I click Protect Me AVG Dialog reports it has no solution and appears not to remove the threat.
今年5月のRansomware Pandemicの時に感染し、以来私も同じ現象を確認しています。
このvirusはwindows起動直後に動作し(おそらくrootcuit付近に存在している)、
一定時間おきにre-activationするタイプの挙動を確認しています。
AVGではwindows起動直後の挙動についてはブロックし削除できているのですが、
re-activationした際の挙動についてはrootcuitにファイル(もしくはディレクトリ)がgenerateされるため
削除できず、根本的解決には至っておりません。
AVG Technologies様、どうか根本的解決の方法をご教示願えますでしょうか。
よろしくお願い致します。
Hello Neale,
I regret for the inconvenience caused. Please let us know the version of AVG Internet Security that is installed in your PC. To know the version, please go to control panel of your PC and check the version of AVG Internet Security from the list of installed programs.
If possible, please help us by providing the screenshot of AVG threat detection pop up to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.
@ Fumi Chome
Fume, This Community is basically English language… Query translation…
[Japanese to English]
I was infected at the time of Ransomware Pandemic this May, and since then I have confirmed the same phenomenon.
This virus works immediately after starting Windows (probably existing near rootcuit),
We are confirming the type of behavior that re-activates at regular time intervals.
In AVG, I can block and delete the behavior immediately after starting Windows,
Since the file (or directory) is generated in rootcuit for the behavior when re-activation
It can not be deleted, and it has not reached a fundamental solution.
Would you please teach AVG Technologies how to fundamentally solve it?
Thank you.
AVG Guru
Thank you for translating the query Alan.