AVG detects malware but does not remove it

Hello John,
Unfortunately, we will not be able to confirm the time frame for the future updates.
However it will be updated as soon as possible and you will be notified about that.
Thank you.

Hello Andrew,
We are sorry for the inconvenience caused.
Could you please send the screenshot of the pop up you are getting so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.

Hello John,
Unfortunately, we will not be able to confirm the time frame for the future updates.
However it will be updated as soon as possible and you will be notified about that.
Thank you.

Hello,

I have AVG Antivirus Free, recently I have been getting pop up ads on google chrome. AVG detects malware in my computer but does not do anything to remove it and whenever I do a scan it keeps saying no threats were detected. Any idea on how to fix this?

Hello Andrew,
Sorry to know that you are receiving threat notification while accessing Google Chrome.
Are you receiving these pop-ups while trying to access any specific websites?
Thank you.
Other user Ken K posting (https://support.avg.com/answers?id=906b0000000DiVOAA0).
AVG Guru
Hello John,
We regret to hear about the inconvenience caused, we suggest you to add the file to the exceptions to get rid of the issue. This will be fixed completely in our next update. Please follow the steps to add exceptions : Open AVG Zen -> Anti-Virus free -> Menu (Top right corner) -> Settings -> General -> Exceptions.
Please, feel free to let us know if you require any further assistance. Thank you.

This also happened to me.  I was not accessing the web, just launching a local program.  AVG did nothing, only gave option to close or scan computer.