Hello Richard,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll certainly help you.
We've a specialized mobile team who'll give a better clarity regarding your concern.
Kindly use the below link to contact them.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Thank you.
Since installing AVG on my phone (I'm a paid subscriber), it prevents me going online at all. That's not the protection I had in mind - I can stay offline for free. How do I arrange to have protection and connectivity?
Hello Richard,
We are sorry if you feel like that. This is not an expected behaviour of AVG Mobile products. AVG mobile products does not block internet connection. Please provide the following information to help you better :
1. Confirm the version of operating system installed in it.
2. How do you confirm that AVG program blocking Internet connection?
3. What are all the AVG programs installed in your device?
We look forward for your response.
From a quick google I can see that this has been happening to your customers since at least 2017, so this is not good enough