Hello Hannah,
I understand that this must be upsetting.
Please remove the traces of AVG Internet Security program from your PC using removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product .
NOTE: If there are no AVG program found for removal then click on "Run Anyway" to proceed with removal.
Once the removal process is completed check whether you are able to get the PC connected to internet.
New computer ruined by avg - no internet
Hello Hannah,
I understand that this must be upsetting.
Please remove the traces of AVG Internet Security program from your PC using removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product .
NOTE: If there are no AVG program found for removal then click on "Run Anyway" to proceed with removal.
Once the removal process is completed check whether you are able to get the PC connected to internet.