Avg disconnected

Hello Pietro,
On checking with your account we can see that you have active product of AVG internet Security and AVG PC tune up for unlimited devices. Since you mentioned that you need to cancel your product, we would request you to confirm whether you are mentioning about to cancel your automatic renewal or refund for your AVG program.
Thank you for understanding.

Hi, in the last mail wight you

I told you that I want to refound of all.

Thanks

Account:
pietro.pallavicino@gmail.com

Hi!

I've to ask at the assistence's AVG to cancel both the AVG products purchased on 01/01/2017

but they don't Thank

pietro.pallavicino@gmail.com

Hello Pietro,
On checking with your account we can see that you have active product of AVG internet Security and AVG PC tune up for unlimited devices. Since you mentioned that you need to cancel your product, we would request you to confirm whether you are mentioning about to cancel your automatic renewal or refund for your AVG program.
Thank you for understanding.

Hi, in the last mail wight you

I told you that I want to refound of all.

Thanks

Account:
pietro.pallavicino@gmail.com

Hello Pietro,
Thank you for the information. To get refund for this purchase, you can request for the same from this link https://support.avg.com/RefundForm. This will reach the concerned team and they will process refund for you. You will also receive an email from the refund team confirming the same. After you submit the refund form.
Thank you