AVG disk scan wiped my OS

Hello Mike,

We have replied to your other post: http://suppor.avg.com/answers?id=9060N0000005JLN .
Keep up the conversation through single thread in-order to get quick assistance.
Thank you.

Pop-up to run the disk scan came up for two disks that weren’t scanned and haven’t been in a while.  Everything has been fine and one disk gets scanned OK and then asks for the operating system and the scan wipes the Operating System out and they cannot remote in or fix it and now it is at my expense I have been told and at a local technician.  I have to have a new operating system reinstalled. I have a case in with customer care and waiting to hear if they will reimburse me for such a cost. I’ve been a loyal customer for over three years now and the one time I have needed them they seem to have fell through on me.  I will repost if resolved, but thoroughly unimpressed so far.

Hello Mike,

We have replied to your other post: http://suppor.avg.com/answers?id=9060N0000005JLN .
Keep up the conversation through single thread in-order to get quick assistance.
Thank you.