AVG display all red

Hello John,

Sorry for the inconvenience caused.
For this error it is recommended to completely reinstall AVG using the remover tool.
1) To download our AVG remover tool, please click on this link: http://af-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
NOTE: Once the remover tool done with the progress please go to C:\ drive and delete the "AVG remover" folder.

To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .


Please feel free to contact us should you need any assistance.

My AVG display is all red, states "There are no active components". I have free AVG antivirus. Under each part of the display (Computer, Web, Identity, Email), it reads "Unknown". When i try to run an update, it says an update is already in progress. I tried to re-download AVG free from your site, and it gives a similar message that an update is in progress, yet it does not act like I have ever seen it act before.
Hello John,

Sorry for the inconvenience caused.
For this error it is recommended to completely reinstall AVG using the remover tool.
1) To download our AVG remover tool, please click on this link: http://af-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
NOTE: Once the remover tool done with the progress please go to C:\ drive and delete the "AVG remover" folder.

To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .


Please feel free to contact us should you need any assistance.