Hi Gareth,
I apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy.
AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us.
I suggest you repair your AVG Internet Security and check if that fixes the Scheduled Scan issue.
Here is an article with the steps to repair your AVG: Repair AVG
If you wish to avail discounts for the renewals, you can start a Live Chat Session with our Chat Team and they will help you with the renewal and also with the installation and activation of the AVG Product. Click Here to start a Live Chat Session.
You can directly provide your Feedback regarding the AVG Internet Security here.
Open letter to AVG:
Dear AVG I have cancelled my subscription with you for the following reasons:
The new version is slow cumbersome, unhelpful.
My previous automated schedule for scanning no longer works
Having to manually click NEXT to make AVG continue the scan is idiotic. Which genius is responsible for this???
AVG now wastes my time and does not work as well as it used to.
This AVG is now a very expensive renewal option.
As a paid service this is simply not worth paying for in anyway.
So good bye
Hi Gareth,
I apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy.
AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us.
I suggest you repair your AVG Internet Security and check if that fixes the Scheduled Scan issue.
Here is an article with the steps to repair your AVG: Repair AVG
If you wish to avail discounts for the renewals, you can start a Live Chat Session with our Chat Team and they will help you with the renewal and also with the installation and activation of the AVG Product. Click Here to start a Live Chat Session.
You can directly provide your Feedback regarding the AVG Internet Security here.