AVG does not get rid of Adware Generic Virus

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4

Hi Nancy,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

1

Keep getting Virus Warning, "C:\ProgramFiles(86)\FamineLwurs\qt_temp.D02916"  AVG secures the virus but it keeps comeing back.  Went into Control Panel and searched installed programs, and can't find this program to delete.  Ran Malwarebytes program and it does not pick up this virus!

Help!

2

Nancy, In order to analyze it please provide AVG with GMER (http://kb.avg.com/articles/en_US/How_to/GMER-Scan-Result/) and AVG scan result export (http://kb.avg.com/articles/en_US/How_to/AVG-scan-result-export/).
AVG Guru

3

Hi Nancy,
What is current status, were you able to solve it or do you still need our assistance?
Thanks