AVG was probably keeping the virus in container to get info about the virus, creater etc. When you delete AVG the virus got free.
I bought AVG Pro. I then disabled Defender. I then installed AVG. My system seemed to get slower and slower. I ran scans everyday… no issues… but I got messages that AVG could fix the slowness for $9.99 a month. I uninstalled AVG and enabled Defender. I ran a full scan and a virus was immediately found. I had the virus cleaned and my system is running great again. What a joke… AVG must make your system slow and then hold you ransom to fix it. Has anyone else had this issue? I am waiting on a call back from AVG… I have written NewEgg to let them know about this garbage. My next call is the Better Business Bureau.
AVG was probably keeping the virus in container to get info about the virus, creater etc. When you delete AVG the virus got free.
I uninstalled the AVG software to see if Defender was better… and it was.
The virus was:
misleading: win32/sololview
but AVG should know that… it probably planted it there so I would take the $9.99 solution to remove it.
We understand your concern on this. I have emailed you a link to get connected with our AVG advanced support. Please follow the steps from the email and the concerned team will check this for you free of charge.
Hello Charles,
We understand how difficult this is for you. Please let me know if you have the latest version of AVG Internet Security installed in your computer and let us know the name of the threat that was detected by other security program.
Hello Charles and Karthikeyan !! I have just run a whole computer scan using AVG Antivirus. It told me there were a whole heap of things slowing down my computer ( well it got that right in that my computer has become slow). So I clicked on Fix it. It told me to buy AVG Tune-up. The problem is I ALREADY HAVE AVG TUNE_UP WHICH SAYS EVERYTHING ABOUT MY COMPUTER IS OK !!! So, for the hell of it I went back to AVG Antivirus and went to see if I went to purchase Tune-up, if and when it would realise I already had a paid-up licenced version installed. I got a message saying that if I proceeded I would lose my paid up version and would be charged again! So I backed off. I was then offerred a free trial of Tune-up and again it told me that I would lose my paid-up features… So, now I guess I should try Defender and see what happens !!
Charles, I can understand your frustration. If we get connected to our AVG remote support, they can find if there is any threat on your computer and make sure to provide you the best solution regarding the same. The detected threat may be a false detection as well. Our support team will provide you the best solution for this.
I uninstalled the AVG software to see if Defender was better… and it was.
The virus was:
misleading: win32/sololview
but AVG should know that… it probably planted it there so I would take the $9.99 solution to remove it.
Are you serious? No! What possible good could come from a remote session? It would be a waste of my time. I bought this product in good faith and it has proven itself to be a scam. It is a product whose main selling point is to protect users, computers and their data. It not only fails that… it tries to rip you off for a monthly fee after it makes you think that your computer would work better if you let it remove the virus it installed or allowed to be installed… and then cannot even detect it. This product is garbage. I have no faith at all in the software and it was a waste of $20 to buy it.