AVG does not resolve issues

AVG Performance
5

Hello Igor.
We're glad to clarify this.
If you do not have AVG TuneUp app installed on your PC, and you run a virus scan using AVG Internet Security, there will be a scan for performance issues run along with the virus scan.
Please note that this scan will just list out the performance issues to be fixed. But to fix those issues, you have to install a trial or paid version of AVG TuneUp.

AVG TuneUp is a PC optimization tool. The program scans your PC to identify issues that may be taking up space or interfering with performance and allows you to select which issues are removed or resolved. This is a separate product and it is not included with AVG Internet Security.

1

I just installed AVG Internet Security and it does perform scanning very well identifying numerous issues, but when I click RESOLVE ALL, it always direct me to "Choose AVG TuneUp subscription to resolve your PC issues.
Does it mean that my current subscription can not resolve it or is it something else wrong?

2

Hello Igor.
We're glad to clarify this.
If you do not have AVG TuneUp app installed on your PC, and you run a virus scan using AVG Internet Security, there will be a scan for performance issues run along with the virus scan.
Please note that this scan will just list out the performance issues to be fixed. But to fix those issues, you have to install a trial or paid version of AVG TuneUp.

AVG TuneUp is a PC optimization tool. The program scans your PC to identify issues that may be taking up space or interfering with performance and allows you to select which issues are removed or resolved. This is a separate product and it is not included with AVG Internet Security.

4

This the very annoying thing  about AVG; it shows a lot of problems that you have to pay more money to fix.

3

Hi Marie,

This isn't the experience we want you to have. We'd like to clarify this for you. 
From your message, we're uncertain about the exact notification that you're concerned. If it is the notification that you receive during the scan, we believe that our colleague has explained how it works. If it is not the notification while scanning, please share us the screenshot of it. To keep the conversation simple, we request you to write back to us with the screenshot in your own/individual post. Thank you for your understanding in advance!