Hello Tai,
Sorry for the inconvenience caused.
Please be informed that each components of AVG will always be running in the background inorder to protect your PC.
Each components will use some of the CPU resources for running.
During scanning progress it will take few more resources.
Could you please let us know the name of AVG program installed on your PC and mention whether it is free, trial or paid version?
I did as your instruction but cannot improve the issue. I think this issue happened on all laptops with similar AVG, maybe the users don't care about few hundred MB of RAM lost, so they don't report to AVG team. I capture the screen about RAM consume by AVG services after whole scanning, please click the below link to view details.
https://drive.google.com/open?id=0B4CQG2BF-C-ARmZWMkdUTVFIMGM
Best regards.
Dear All,
Hope someone can help me on this matter.
I see that AVG always use few hundred MB of RAM while whole scanning, but it doesn't release these RAM after finishing scanning. This happen on many laptops. Could someone can explain to me and show me how to fix it?
Thank you so much!
Hello Tai,
Sorry for the inconvenience caused.
Please be informed that each components of AVG will always be running in the background inorder to protect your PC.
Each components will use some of the CPU resources for running.
During scanning progress it will take few more resources.
Could you please let us know the name of AVG program installed on your PC and mention whether it is free, trial or paid version?
Hello Tai,
Thank you for replying us back. We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
You are welcome.
Thank you for the detailed information.
This is the first time we are hearing this kind of issue.
We request you to try repair installation of AVG program once by following the instructions mentioned in this link: http://avgread.me/1BVxDSY and check whether the issue persists.
- Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
5. Run the downloaded file to start the installation process.
6. Follow the instructions on your screen.
7. Complete the installation and restart your computer.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Hello Tai,
Thank you for the detailed information. Every components in a Antivirus programs needs some amount of RAM memory to perform their regular process and this amount is not a constant one. In general, Antivirus program consume more RAM memory at the time of scanning since its high priority task and also the consumption of RAM memory differs from time to time for every system.
Please have look screenshot.
Thanks!