AVG downlaod and install

Hello Charles,
Sorry to hear about this. Please remove AVG traces completely as per the steps mentioned in this article ( http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product ).
Then reinstall AVG Free Antivirus as per this article ( http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free ).
If the issue persists, please share the screenshot of error message to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.

I was going to download the latest Free version, install it, then upgrade to the full version. The new Free version will not instral and is giving me an error code )xe001f98d. I tried to tuninstal the old version but it will not uninstall.

Hello Charles,
Sorry to hear about this. Please remove AVG traces completely as per the steps mentioned in this article ( http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product ).
Then reinstall AVG Free Antivirus as per this article ( http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free ).
If the issue persists, please share the screenshot of error message to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.