AVG download caused my android mobile to crash

Hi Trevor,
AVG Cleaner app wouldn't affect the device hardware. Please check if your device would allow you to remove battery. I would recommend you to contact the Device manufacturer before trying to remove the battery. 
I verified the recent purchased under your account and couldn't locate recent purchase. Did you install 14 days trial product for Mobile device?
I downloaded AVG antivirus on my android mobile (Ulefone ArmorX) and it seemed to work fine. However, when it kept prompting me to try other products, so tonight I tried AVG Clean.  It asked for access to the operating system, which I granted. Soon after the phone seemed to shut down and is now in a perpetual loop trying to reboot.  The phone has a large battery which is dangerously warming up. I don't know how to stop the loop or even remove the battery.  Can anyone help?
Hi Trevor,
AVG Cleaner app wouldn't affect the device hardware. Please check if your device would allow you to remove battery. I would recommend you to contact the Device manufacturer before trying to remove the battery. 
I verified the recent purchased under your account and couldn't locate recent purchase. Did you install 14 days trial product for Mobile device?