Hello Jan,
We regret to hear about the inconvenience caused. Could you let us know the status of your AVG program now? Does it still say it is expired? It could be a 30 day trial version you have downloaded and installed.
We request you to run AVG remover tool once on your PC to remove AVG completely and then re install AVG free.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG free: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Feel free to let us know if you require any further assistance.
Hi, I was downloading the avg free protection and it said I was protected and it was installing update on web before download was complete. It kept saying free trial expired and when I tried to download another free avg protection it said that I was already updating a programme. Does anyone know how I can stop this in order to install one without an error please.
Hello Jan,
We regret to hear about the inconvenience caused. Could you let us know the status of your AVG program now? Does it still say it is expired? It could be a 30 day trial version you have downloaded and installed.
We request you to run AVG remover tool once on your PC to remove AVG completely and then re install AVG free.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG free: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Feel free to let us know if you require any further assistance.