Hi Sarah,
We acknowlege your refund request.
However, upon checking your account, we're unable to find any charges/subscriptions. It might be under your alternate account.
Since, it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via it to proceed further.
I have had £74…99 taken from my bank account. I have cancelled my subscription to AVG but the amount was still withdrawn.
I simply want to stop the reocurring payment from my account as I cannot afford to be paying for nothing.
I have no way of cancelling this at my bank, I need a way to trace its origin and make sure this is stopped/
Hi Sarah,
We acknowlege your refund request.
However, upon checking your account, we're unable to find any charges/subscriptions. It might be under your alternate account.
Since, it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via it to proceed further.