Further to the above case no relating to a remote session with your representative Sandhya Murugesan yesterday, after what appeared to be a successful outcome to the problem I was experiencing with AVG Driver Update, I found that my computer lost internet connection. Eventually after many attempts to solve the problem I deleted the update carried out yesterday and reverted to the previous update.
Can you tell me why this happened?
Hello Patricia,
We are really sorry for the inconvenience caused. As you have disconnected from our remote support, we will help you to reconnect with them. So, they will check it on the PC and proceed with the troubleshooting steps.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders. Thank you.
Hello Patricia,
We are really sorry for the inconvenience caused. As you have disconnected from our remote support, we will help you to reconnect with them. So, they will check it on the PC and proceed with the troubleshooting steps.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders. Thank you.