Hi Sharon,
We're glad to look into this & help you.
Please let us know when do you receive the provided message. Is it while startup or while working on your computer?
Also, share us the screenshot of it for better clarity.
I keep getting the message "set user settings to driver failed" after using the Avg driver update. Also, I cannot shut down computer as two pages keep running so I ave to choose the option of :shut down anyway. Any solutions?
Thank you for the information.
Please provide us the screenshot of the message which you receive during the startup.