AVG Driver Updater Gets Stuck on "Requesting Windows Updates"

Hello Katie,

We apologize for the inconvenience caused.
For fixing this issue, we request you to get connected to our remote support.
We have sent you the email instructions to get our additional support.
Please check for the email on spam or junk folders if the email is not present in the inbox.

I'm running Windows 7 and have a paid version of AVG Antivirus and AVG Driver Updater. Yesterday I updated my copy of Driver Updater after the program informed me that there was a new version available.
Now whenever I try to run a scan with Driver Updater, it gets to the stage of "requesting windows updates" and stays there. I've tried it five times and it's still not working.

Hello Katie,

We apologize for the inconvenience caused.
For fixing this issue, we request you to get connected to our remote support.
We have sent you the email instructions to get our additional support.
Please check for the email on spam or junk folders if the email is not present in the inbox.