Hello Russell.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
Hi i've seen that a few people have had this very same issue "AVG Driver updater looks like your offline".
But no-one seems to put up a fix for this ( i apologize if ive missed it) please can some one help me with this issue. Thanks.
Hello Russell,
Thank you for the reply.
Do you get the same offline message even after the reinstallation?
Reinstallation will surely fix this. Please check to reinstall and let us know the status.
Thank you and keep us updated!
here the sreeenshot of my problem, thanks.
We appreciate your efforts, Russell.
In order to further investigate on this, we'd suggest you to take advantage of our additional support, by following the steps in the email that has been sent to you. Thank you in advance!
hi, im afraid that uninstaling and then re instaling had no affect.
Is there anything else we can try, thanks
Hello Russell.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
Hi Russell,
Thank you for the screenshot. Regarding your concern, Could you please try uninstalling and reinstalling AVG Driver Updater. For detailed instructions, please refer the article below:
1. Uninstalling AVG Driver Updater (https://support.avg.com/SupportArticleView?l=en&urlName=uninstall-avg-driver-updater&q=uninstalling+avg+driver+updater&supportType=home)
2. Installing AVG Driver Updater (https://support.avg.com/SupportArticleView?l=en&urlName=Install-AVG-Driver-Updater&supportType=home)
I hope this helps. Thanks and Keep us updated.