AVG Driver Updater not installing

Hello Jo Martin,
Thank you for reaching AVG Community Support Forum.
We regret the inconvenience you had with installing and activating the gift subscriptions. We'll certainly look into this and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hi, I've been given 3 months free trial of the Driver Updater when I updated my AVG Internet Security for another year and I can download it ok but when I click to install, it just has 'Starting Setup' with cogs turning and nothing happens. 
I even left it doing that for 45 minutes (and can use my internet fine with other things) but it never went further.
I also tried this with the 3 months free trial of the VPN and it did exactly the same thing.
Any ideas why this is happening pse? Thanks, Jo

Hello Jo Martin,
Thank you for reaching AVG Community Support Forum.
We regret the inconvenience you had with installing and activating the gift subscriptions. We'll certainly look into this and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.