Avg driver updater

General discussion
10

Any answer  I am having same trouble with two drivers.
David

9

Hi,
any updates on case #14333632? originally #14328377
Thank you 
Marcia

8

Hello Marcia,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly look into it and help you.
May I know exactly what happens when you update the concerned drivers in the AVG Driver Updater?
If you're getting any error messages, please take a screenshot and share it to this post.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.

1
Having trouble updating driver:
intel power engine plug in and
intel trusted execution engine interface 
please help
thank you,
Marcia
2
Any answer  I am having same trouble with two drivers.
David
6

Hello David,

We're sorry for the inconvenience caused. We'll look into this further.
Please write back to us in your own/new post, so that we can access your email address & send you an email with further instructions.

Kindly click on the "Ask the community" button to create a new post.
Then, type in your topic, issue description & proceed with posting your query.
Thank you for understanding.

4

There are no error messages. After updating these 2 drives it comes back still skipped and need to be updated.  I also uninstalled the app and reinstalled it.  I then tried to update these 2 drives with no luck.
Thank you,
Marcia

5

Hi,
any updates on case #14333632? originally #14328377
Thank you 
Marcia

7

Please accept our sincere apologies once again for the inconvenience this may have caused. We appreciate your effort taken to resolve this matter.
We've sent you an email that offered free additional support to investigate and resolve this issue. Please check for the email and revert to us.
Thanks for your understanding in advance.

3

Hello Marcia,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly look into it and help you.
May I know exactly what happens when you update the concerned drivers in the AVG Driver Updater?
If you're getting any error messages, please take a screenshot and share it to this post.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.