AVG Driver Updater

I bought a suscription for AVG driver updater. I can’t install it, because the antivirus and Windows defender block the process. Both programs show a message about a undesire program and a big potential thread. I wrote twice to the AVG company using the online help form about 1-2 weeks ago, but I haven’t recieve any response by email. I hope someone can help me find the solution for this issue.

Hello Juan,
Sorry for the delay in responding.
We have sent you an email with the link to get connected with our technical team. Please follow that email and you will be able to resolve the issue quickly.