AVG Driver updater

Hello Steve,
We regret to hear about the inconvenience caused. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions from the PC you need help to configure AVG Driver Updater to get in touch with them and you should be able to resolve your issue.

Been unable since November 30th to get driver updater to complete registration.
I needed drivers in November.  I built a pc for my father who is now running a nice fast machine with AVG Ultimate but not Driver Updater as it still failed before Christmas.  I requested a refund but still no joy from AVG.
I cconsequently began with Ashampoo Driver Updater which worked first time.
I have AVGUltimate and nothing else antivirus to conflict with. I have been building pc and laptops for over 30 years. No problems. My father is 500 miles away so need a programme to do the daily driver checks I can't by absence. How do I get AVG TO LISTEN AS IT'S NOW NEARLY 2 MONTHS SINCE MY PURCHASE OF A PROGRAMME WHICH DIDN'T WORK AND NO SUPPORT THAT WORKED EITHER. 
I am disabled and have throat cancer so have no voice box. I was advised to ring the help desk as they obviously didn't read my message.

Hello Steve,
We regret to hear about the inconvenience caused. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions from the PC you need help to configure AVG Driver Updater to get in touch with them and you should be able to resolve your issue.