Avg driver updater

Hello Mike,
We apologize for the inconvenience.
Could you please let is know if you have installed the paid version or free version of AVG Driver Updater?
Thank  you

It won't go past "requesting driver update info"

Hello Mike,
We apologize for the inconvenience.
Could you please let is know if you have installed the paid version or free version of AVG Driver Updater?
Thank  you

We just paid for avg not too long ago

Hello Mike,
Could you please let us know whether you have received any error messages? Please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.

Karen, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru