Hello Ruth,
We are sorry to know that. This issue can happen, if the recent windows update has a lot of data to be downloaded or due to some server problem from the windows side, the updates may not be downloaded. To fix this issue, we suggest you to manaully run the windows updates from your control panel and once the windows update gets complete, you can run the AVG Driver Updater scan and see if it gets complete without any issue.
Thank you
When I run the driver updater program, it scans everything and then remains stuck on "requesting windows updates". Why does it get stuck on this request? How can I get it to complete the scan?
Hello Ruth,
We are sorry to know that. This issue can happen, if the recent windows update has a lot of data to be downloaded or due to some server problem from the windows side, the updates may not be downloaded. To fix this issue, we suggest you to manaully run the windows updates from your control panel and once the windows update gets complete, you can run the AVG Driver Updater scan and see if it gets complete without any issue.
Thank you
I tried that. Now, the message in Windows says it's downloading 1 update, however, it's been on this screen for 2 hours now with nothing downloaded. (0 KB total, 0% complete).