AVG Driver Updater

Dear Sir, I have ordered the AVG Driver updater program from you and paid via the rabobank, but I still have not received the program, it is not possible to contact you, please send the program to me. please let me send the program to me.
Yours sincerely R. Koopal rinzekoopal@home.nl
Sory that my english is so bad.

Hello Rinze.
We'd be glad to check the status of your order.
However, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this order. Please revert it containing those details

Hello Rinze.
We'd be glad to check the status of your order.
However, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this order. Please revert it containing those details