Avg driver updater

Hi. I have just installed Driver Updater. When I open the 'ARE YOUR DRIVERS UP TO DATE' window and click 'SCAN DRIVES,' all I get is 'LOOKS LIKE YOUR OFFLINE' , when obviously I am not.
Can you assist please.
,

Hi, Graham

We will help you in this.
Could you share us the screenshot of the error message? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

I have the same problem.

User-added image

Hi Thierry, 

We've replied to your original post
Please revert to us via it to keep the conversation in a single thread.
Thank you for your understanding in advance!

I have the same problem.

User-added image

Hi, Graham

We will help you in this.
Could you share us the screenshot of the error message? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Glad to know that, Graham. Thank you for updating the status. Have a great day. Stay safe!