Hello Ann. I apologize for the inconvenience caused. Could you please provide us the exact error message you get while you "Set up for AVG email protection to scan encrypted e-mails" on your computer so that it will be helpful for us to assist you better. Please feel free to contact us for any further assistance. Thank you.
Just installed Windows 10. Now AVG will not scan my e-mails because they are encrypted. I checked on AVG product and I have a Personal e-mail account. I tried to fill in the "Set up for AVG email protection to scan encrypted e-mails and it keeps telling me there is an error at the end of the #6 step. Was hoping someone here can tell me what I am doing wrong. Everything goes through my regular server which is Telus. So now am getting gmail on my Tablet which has AVG Free and all my other e-mail is scanned with AVG free on phone and tablet. Just on this darn desktop computer with the paid AVG that is giving me a problem. HELP.
Hello Ann, Thank you for providing the information. In this case I have sent you an email with further instructions to be followed to get our additional support to fix your issue. Please check for the email on spam or junk folders if it is not present in the inbox. Thank you.
Hello Ann. I apologize for the inconvenience caused. Could you please provide us the exact error message you get while you "Set up for AVG email protection to scan encrypted e-mails" on your computer so that it will be helpful for us to assist you better. Please feel free to contact us for any further assistance. Thank you.