Hi Marilyn,
We apologize for the inconvenience. We'll help you sort this.
Please follow the below steps to fix the issue:
1. Open AVG Internet Security and click "Menu" on the top right corner of the program.
2. Click "Settings".
3. Click "Troubleshooting".
4. Scroll down to the "Reset All Settings" section and Click the "Reset To Default" option.
Once it is done, please restart your PC and check if the issue persists.
Keep us posted.
Good morning. I'm getting an alert saying "Enhanced Firewall is not available". "Internet Security You are Unprotected"
There is a cross on the AVG icon in the system tray.
Under Virus & Threat Protection in Windows 10 settings under AVG Antivirus it reads Actions needed for protection settings. When I open AVG Internet Security it tells me Enhanced Firewall is turned off and will not allow me to turn it on. Can you please advise. Thank you.
Hi Marilyn,
We apologize for the inconvenience. We'll help you sort this.
Please follow the below steps to fix the issue:
1. Open AVG Internet Security and click "Menu" on the top right corner of the program.
2. Click "Settings".
3. Click "Troubleshooting".
4. Scroll down to the "Reset All Settings" section and Click the "Reset To Default" option.
Once it is done, please restart your PC and check if the issue persists.
Keep us posted.