AVG Enhanced Firewall

Hi Paula,

We're glad to look into this & help you.
From your description, we're uncertain whether AVG Internet Security doesn't respond or the firewall component is disabled.
Would you be so kind to clarify this & share us the screenshot of the message that says 'it is not available' for better clarity?

I cannot get my AVG Internet Security to see that my Enhanced Firewall is turned off.  It keeps telling me it is not available and AVG looks as though it doesn't work.
I tried to follow the directions for set up, but I have no drop down under Networks to use to do what is requested.  Can anyone help with this or do I just need to cancel everything and find something that works better?  Thank you.

Hi Paula,

We're glad to look into this & help you.
From your description, we're uncertain whether AVG Internet Security doesn't respond or the firewall component is disabled.
Would you be so kind to clarify this & share us the screenshot of the message that says 'it is not available' for better clarity?