AVG expiring but still payment being made

AVG Protection
3

Hi Jayne,

We realize the situation.

Checking your records, we found that auto-renewal was already cancelled for your AVG Internet Security multi-device product. You will not be charged in future. You have no other active subscriptions registered with your account.

If you need any further help, please never hesitate to let us know.

1

Hello.

I am looking to cancel an AVG Internet protection subscription for a computer that has not been used, but when I go onto the AVG subscriptions page, it says the subscription is expiring in 161 days. What makes this even worse is that there is a payment still being made for it. I am looking to cancel the subscription ASAP.

Thank you.

2

Hi Jayne,

We realize the situation.

Checking your records, we found that auto-renewal was already cancelled for your AVG Internet Security multi-device product. You will not be charged in future. You have no other active subscriptions registered with your account.

If you need any further help, please never hesitate to let us know.