Hi Dave,
I'm sorry to hear this is happening. I'd recommend reinstalling AVG on your wife's computer completely by following http://avgclick.me/howtoreinstallAVG. If the issue persists after the reinstall then I'd like to ask you for log files for further analysis. Log files can be sent using this http://download.avg.com/filedir/util/AVG_SysInfo.exe tool.
Thanks
I have a licence for 3 computers. One is working fine....older build 2013 3544. I installed on wifes computer...also Win 7. Build is 7294. It won't update now. Loads a few files quickly, then sits at 30% and stuck on file "u16iavi11099gq.bin3/4"....trys to download this one a few times then gives an error message.
Hi Dave,
I'm sorry to hear this is happening. I'd recommend reinstalling AVG on your wife's computer completely by following http://avgclick.me/howtoreinstallAVG. If the issue persists after the reinstall then I'd like to ask you for log files for further analysis. Log files can be sent using this http://download.avg.com/filedir/util/AVG_SysInfo.exe tool.
Thanks