AVG has FALSE reported every one of my Proprietary Software .exe's as Malware.
Of course I've tried to contact them through their Contact System, but It didn't seem to work correctly.
Does anyone know how I can get in contact with a REAL PERSON at AVG about this error?
I write my software in AutoLisp, and use another program to protect my code.
This "other program" obfuscates my code and uses a unique system the customer can't install until they get an unlock code from me.
I think AVG needs to PROVE their claim against my software!
Thanks,
D
Hello Den,
We're sorry to know that you're facing this trouble, we regret the inconvenience this may have caused.
We request you to submit the false-positive request using the below link.
AVG False-positive site
Once you submit a false-positive form, our AVG Threat detection team will analyze it and get back to you via email. If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through an update.
Thank you.