Avg family safety conflicts with itunes

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8

I'm having the same problem as Cliff.  AVG Family Safety is interfering with iTunes.  I downloaded and ran Autoruns for Windows. Under Winsock Providers there were a dozen or so LSP conflicts listed in my avg directory.  .  I even tried to uninstall AVG Family Safety, and I could not even do that.  It was prompting me for my password, which I entered.  It kept telling me "Invalid Credentials."  After changing my password in my AVG account, it still doesn't work.  I can login to AVG just fine, but I can't uninstall the software.  I'm beyond frustrated at this point.  Any support you can provide would be much appreciated.  I would rather have access to iTunes and not use this software.

5

I'm having the same problem as Cliff.  AVG Family Safety is interfering with iTunes.  I downloaded and ran Autoruns for Windows. Under Winsock Providers there were a dozen or so LSP conflicts listed in my avg directory.  .  I even tried to uninstall AVG Family Safety, and I could not even do that.  It was prompting me for my password, which I entered.  It kept telling me "Invalid Credentials."  After changing my password in my AVG account, it still doesn't work.  I can login to AVG just fine, but I can't uninstall the software.  I'm beyond frustrated at this point.  Any support you can provide would be much appreciated.  I would rather have access to iTunes and not use this software.

10

@ Anita Minnis
Quote "I'm having the same problem as Cliff"…
Anita, Did you read my previous posting?.
AVG Guru

9

Uh… I clicked on the link you provided, Zbynek, and it just takes me back to AVG's homepage for support.

1

Hello,
After installing AVG Family Safety, iTunes will no longer connect to the store, it gives an error.  I have downloaded the InetCtrl67 file recommended in the old forums, but it didn't solve the problem.  This is happening on two different computers one running Vista 32-bit, the other running Windows7 32-bit.  Both are using Firefox browser (if this matters).

Is there another solution to this or can I just not use iTunes with AVG Family Safety.
Thanks,
Russ

3

@ Cliff Cunningham
Cliff, Update… Link now working.
AVG Guru

6

Hi all,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

7

Hi Russ,
Are you sure that you followed carefully every step of this post (http://forums.avg.com/eu-en/avg-forums?sec=thread&act=show&id=190891)?
All other users reported that it fixed their issue.
Thanks

2

Uh… I clicked on the link you provided, Zbynek, and it just takes me back to AVG's homepage for support.

4

@ Anita Minnis
Quote "I'm having the same problem as Cliff"…
Anita, Did you read my previous posting?.
AVG Guru