AVG Family Safety won't accept my password on PC

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6

Zbynek,
Unfortunately I am unable to try my old password because it is forgotten. I created the new password after using the "forgot password" procedure and receiving the reset password email.
Thanks for your question.

7

Hi all,
I would like to inform you that this issue should be fixed now. Password change should work properly.
Thanks

1

I have changed my password on myaccount.avg.com but now cannot log into the service from my desktop. When I try, I get the following: Login Failed Invalid Username or Password.

5

Ken, Re AVG Community Support expert assistance from Brno, Czech Rep… They will attend to your posting @ their earliest convenience but please bear this in mind (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509).
AVG Guru

2

Zbynek,
Unfortunately I am unable to try my old password because it is forgotten. I created the new password after using the "forgot password" procedure and receiving the reset password email.
Thanks for your question.

3

Hi Ken,
I have transferred this issue to proper department. I will keep you informed here.
Thanks

4

Hi all,
I would like to inform you that this issue should be fixed now. Password change should work properly.
Thanks