Avg fee paid but doesnt appear to want to load keeps saying virus failure

Hello leonard,
Thank you for contacting AVG Community Support.
May I confirm whether you are referring to installing AVG on your PC? If yes, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

how do i load virus protection that i thought was already done

Hello leonard,
Thank you for contacting AVG Community Support.
May I confirm whether you are referring to installing AVG on your PC? If yes, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.