Hello John,
I understand the inconvenience.
Please reinstall AVG Antivirus free using removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to remove AVG traces.
NOTE: If there are no AVG program found then click on "Run Anyway" to proceed with the removal.
To download and install AVG Antivirus free please follow the steps as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free .
Keep us informed about the status.
AVG AntiVirus Free is currently in passive mode. To get it into active mode, it tells me to delete the "other" anti-virus software on my PC. The "other" software it says is on my PC? AVG AntiVirus Free
So, I humored it and clicked the link, which opened the Control Panel. There is only 1 AVG AntiVirus Free in the programs list. There are no other anti-virus programs installed either.
How do I make AVG accept itself? Not sure if I need tech support or a psychologist.
PC is running Win 7. AVG Free version is 17.7.3032 last updated today.
Thanks.
So, I humored it and clicked the link, which opened the Control Panel. There is only 1 AVG AntiVirus Free in the programs list. There are no other anti-virus programs installed either.
How do I make AVG accept itself? Not sure if I need tech support or a psychologist.
PC is running Win 7. AVG Free version is 17.7.3032 last updated today.
Thanks.
You are most welcome.
Thank you for understanding.
You can try the steps provided and inform the status at any time.
I will give it a try. Thank you.
Hello John,
I understand the inconvenience.
Please reinstall AVG Antivirus free using removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to remove AVG traces.
NOTE: If there are no AVG program found then click on "Run Anyway" to proceed with the removal.
To download and install AVG Antivirus free please follow the steps as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free .
Keep us informed about the status.