AVG internet security firewall blocks ZScaler client connector
if I disable firewall ZScaler OK otherwise FW/AV error
I added application rules for each ZScaler component: zsatunnel, zsaservice, zsahelper…
it doesn't work
any suggestions?
thanks
valter
Hi Valter,
We're glad to look into this & help you.
Initially, let us modify few firewall settings to check if it helps.
Open AVG Internet Security - Menu - Settings - Basic protection - Firewall - 'Allow Internet connection sharing mode' by checking it.
Open AVG Internet Security - Menu - Settings - Basic protection - Firewall - View firewall rules - Under Basic rules tab - Enable 1st two options in both private & public network.
If required, you can also check this article that has the screenshots & steps to modify basic rules.
Hi Valter,
We're glad to look into this & help you.
Initially, let us modify few firewall settings to check if it helps.
Open AVG Internet Security - Menu - Settings - Basic protection - Firewall - 'Allow Internet connection sharing mode' by checking it.
Open AVG Internet Security - Menu - Settings - Basic protection - Firewall - View firewall rules - Under Basic rules tab - Enable 1st two options in both private & public network.
If required, you can also check this article that has the screenshots & steps to modify basic rules.
We have replied to your previous post, please check your email to connect with us through remote access.
Thank you.
the link you've posted is down so I've enabled all the options under basic rules tab but the problem is still there
in avg firewall log I see zsatunnel.exe inbuond traffic TCP blocked by default rule Public Tcp/Udp In Block
now this rule cannot be disabled so I've created the same rule in application rules tab for the zsatunnel.exe All traffic In/Out direction Allowed but avg engine ignores it and I cannot figure out why
could you help me?
P.S.
I would like to insert images but I've seen they aren't saved with the post