AVG firewall blocking me printing from emails etc

Hi. Re my earlier emails to you. I am unable to cancel the Firewall on my account. Apparentaly , this is blocking me from printing off my emails. I need to print them off for a variety of reaons, some of them medical. I have tried following the answer from my first email, but to no avail.I have emailed you again, but no reply. I am now getting desperate, and would lioke to speak to somebody, who can talk me through the procedure to cancel the Firewall. Please, now very urgent.  I can be contactedom my land line 01271 862357. Please email me first for a time. Thank you.

Hi Rod,

We've replied to your original post. Please check & revert to us via it to keep the conversation simple.