AVG Firewall blocking Smartware backup

Hello Gary,
Thank you for contacting us. Do you receive any threat detection pop up when you try to use that application? Please have a look at the steps in this article http://support.avg.com/SupportArticleView?urlname=Allow-application-in-AVG-Firewall .
Feel free to let us know if you require any further assistance.

WDC support and I proved that AVG Friewall is blocking me from backing up my PC to MyCloud using Smartware.  This has never happened before.  Any ideas?

Hello Gary,
Thank you for contacting us. Do you receive any threat detection pop up when you try to use that application? Please have a look at the steps in this article http://support.avg.com/SupportArticleView?urlname=Allow-application-in-AVG-Firewall .
Feel free to let us know if you require any further assistance.